While starting your own e-commerce business, you have many things to look into, and choosing the best e-commerce hosting services makes it to the top of that list.
Things get overwhelming as there are multiple e-commerce hosting providers, each offering different plans. Though all of them may seem like the right option for your e-commerce business, you don't want to jump into a decision right away and make a mistake; you will repent later.
To that end, here are some mistakes to look out for while choosing the best e-commerce hosting platform.
Using a free hosting service:
We all like free stuff, and indeed a free hosting service does sound impressive at first. In fact, it is ideal for a personal blog site, but for an e-commerce business, it may not be the best choice.
Most free hosting sites fill up space with banners and pop-up ads. These kill the customer experience. Plus, Google penalizes websites that use free hosting plans by sending low traffic to the sites.
Choosing a package with no refunds:
Choosing an e-commerce hosting site that offers no refunds is challenging to trust. Ideally, any reliable hosting service provides a refund facility to its customers in case they have selected the wrong plan or are not happy with the package. So, it's advisable to stay away from hosting companies that don't offer this facility.
Not reading reviews:
If you skip on your research, any hosting service company may seem ideal. But that's not the way you want to go.
You need to know about the company thoroughly before you make your call. That means you have to keep an eye on the customer service complaints about the company. You have to find out if they have issues regarding downtime or loading speed. For instance, My Reseller Home offers painless zero downtime hosting opportunities.
Finally, determine if they have security issues.
Don't get swayed away by all positive reviews. More often, such hosting companies opt for paid reviews to pull up their ranking.
Failing to test the customer service:
If you are starting an e-commerce business, know that you will frequently talk to your host's customer service. Thus, you need strong customer service support. If a company does not offer you that, you might be left to solve both challenging and taxing issues alone.
Though your host might promise 24*7 customer support, that may be far away from reality. Thus, make sure you test the customer service before signing with the host. It's advisable to try each contact option ( email, phone, and live chat) with a set of pre-prepared questions not already answered on the site.
Selecting the wrong package:
Even after you have selected the host after much consideration, you may end up choosing the wrong package. As a rule of thumb, remember that the cheapest packages are for small businesses that are just starting.
It's advisable to start with a sizable package if your business is already rolling or if you expect heavy traffic quickly.
By avoiding these mistakes, you can easily choose the best e-commerce hosting provider.
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